Celebrating a Successful Implementation of SDRM Phase 1

INSIGHTS

Client Story

Celebrating a Successful Implementation of SDRM Phase 1

Hospital for Special Care, New Britain, Connecticut, U.S.A

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Objective

When confronted with the task of selecting a new record manager solution, Hospital for Special Care (HFSC) made a resolute decision to adopt Sunrise Digital Record Manager (SDRM), as it easily integrates with its existing Sunrise products. Hoping for an "all-in" solution, HSC aimed to achieve better organization within its documentation while providing users with effortless usability.

Improves efficiency and workflows for users

Protects patient information by reducing risk of misplaced information

Improves ability to consolidate clinical content

"Implementing Sunrise Digital Record Manager was good timing for us. The solution aligned perfectly with our wants and needs."

Karen Lawler

Corporate Director, HIM and Privacy Officer

Solution

SDRM captures, classifies and stores unstructured content electronically, consolidating patient records. This means that both clinical and non-clinical staff have quick access to needed content, which simplifies chart completion. Workflow tools streamline information release. This comprehensive solution offers a single source for the complete medical record.

Hospital for Special Care went live on phase 1 of SDRM in March 2023. With some staff members saying that this is the best go-live they have ever been a part of, HFSC contributes its success to its relationship with Altera and, specifically, Altera's implementation team. "We had a fantastic implementation team and they really partnered with us so that it felt like 'one' team and voice," Erin Ives, Director of Applications, said.

"We had a fantastic implementation team and they really partnered with us so that it felt like 'one' team and voice."

Erin Ives

Director of Applications

The process of implementing SDRM gave staff at HFSC an opportunity to reframe and reset expectations and responsibilities regarding patient information. "It just made sense to go with SDRM and Altera instead of having a bolted-on application from another vendor that may not have been in alignment with our organization," said Lawler.

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About the Client:

Hospital for Special Care

Hospital for Special Care (HSC) is a premier healthcare institution based in New Britain, Connecticut, specializing in the treatment and care of individuals with complex medical needs and disabilities. Established in 1941, HSC has become a leading provider of specialized services, including rehabilitation, long-term acute care, and outpatient programs. The hospital is renowned for its expertise in caring for patients with spinal cord injuries, acquired brain injuries, neuromuscular disorders, and other chronic illnesses. HSC’s commitment to patient-centered care is evident in its multidisciplinary approach, incorporating advanced medical technologies and a team of skilled professionals to tailor treatment plans to each patient’s unique needs. Beyond clinical excellence, HSC actively engages in community outreach and education, advocating for individuals with special healthcare requirements and contributing to advancements in rehabilitation and disability medicine.

LEARN MORE ABOUT Hospital for Special Care